Cliff Herron
HR Administrator at Cheshire Ireland
- Location
- Ireland
- Industry
- Human Resources
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Cliff Herron's Overview
- Current
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- HR Administrator at Cheshire Ireland
- Past
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- Sales & Services at ebookers
- Customer Relations Executive at American Airlines
- Team Lead at American Airlines
- Special Assistance Coordinator and Tariff Agent at American Airlines
- Reservations Agent at American Airlines
- Conference Coordinator at Chinon Congres
- Education
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- Cheltenham & Gloucester College
- Connections
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69 connections
Cliff Herron's Summary
Client Service Professional with over sixteen years experience working within the Travel & Tourism industry. A proven track record in service excellence and problem resolution. I have excellent communication and relationship management skills, as well as organisational and administrational skills. I have a highly organised work approach with ability to work on my own initiative and/or lead and motivate teams in a pressurised/target driven environment.
Cliff Herron's Experience
HR Administrator
Cheshire Ireland
Nonprofit; 501-1000 employees; Hospital & Health Care industry
November 2012 – Present (8 months)
Sales & Services
ebookers
Public Company; 1001-5000 employees; Leisure, Travel & Tourism industry
August 2012 – November 2012 (4 months) Dublin
Customer Relations Executive
American Airlines
Public Company; 10,001+ employees; AMR; Airlines/Aviation industry
2003 – 2012 (9 years) Dublin, Ireland
Team Lead
American Airlines
Public Company; 10,001+ employees; AMR; Airlines/Aviation industry
2000 – 2003 (3 years) Dublin, Ireland
Special Assistance Coordinator and Tariff Agent
American Airlines
Public Company; 10,001+ employees; AMR; Airlines/Aviation industry
1996 – 2000 (4 years) Dublin, Ireland
Reservations Agent
American Airlines
Public Company; 10,001+ employees; AMR; Airlines/Aviation industry
February 1996 – July 1996 (6 months) Dublin, Ireland
Cliff Herron's Skills & Expertise
- Customer Service
- Customer Retention
- Team Leadership
- Team Management
- Team-oriented
- Train Staff
- Call Center
- Organization & prioritization skills
- Time & Attendance
- Timely Decision Making
- Negotiation
- Professional Manner
- Motivation
- Friendly Personality
- Oral & Written Communication Skills
- Written & Oral Presentation Skills
- Investigative Research
- Resolve Issues
- Coaching
- Interviewing Skills
- Events Coordination
- initiative
- Adaptability
- Performance Reviews
- French
- TEFL
- Computer Proficiency
Cliff Herron's Education
Cheltenham & Gloucester College
Bachelor of Arts (B.A.), Tourism and French
1991 – 1995
Cliff Herron's Additional Information
- Groups and Associations:
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Contact Cliff for:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
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