Lorenzo Pagliacci

In Game Customer Support at Blizzard Entertainment

Location
Ireland
Industry
Computer Games

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Lorenzo Pagliacci's Overview

Current
Past
Recommendations

6 people have recommended Lorenzo

Connections

63 connections

Websites

Lorenzo Pagliacci's Summary

Work as a Community Manager
Stay in contact with people and Communities
Write feedbacks and reports
Extrapolate what the player base needs and wants
Organize events and contests
Partecipate in Conventions

Specialties

Complaints handling
Understanding the Community needs

Lorenzo Pagliacci's Experience

In Game Customer Support - World of Warcraft / Starcraft 2

Blizzard Entertainment

Privately Held; 1001-5000 employees; Computer Games industry

August 2010 – Present (2 years 11 months)

In Game Customer Support - Warhammer Online: Age of Reckoning

France Telecom / GOA

Public Company; 10,001+ employees; FTE; Telecommunications industry

January 2009 – August 2009 (8 months)

Community Manager - Warhammer Online: Age of Reckoning

France Telecom / GOA

Public Company; 10,001+ employees; FTE; Telecommunications industry

June 2008 – August 2009 (1 year 3 months)

Lorenzo Pagliacci's Languages

  • English

  • Italian

Lorenzo Pagliacci's Additional Information

Websites:
Interests:

Computer Games, Outdoor, Travels, People

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