
Enterprise Applications Support Analyst & Xcelsius Developer at Performix Technologies
Ireland

Enterprise Applications Support Analyst & Xcelsius Developer at Performix Technologies
Ireland
More than 9 years successful experience in service and support in a variety of software systems and industries, with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and implementing proactive procedures and systems that create real efficiencies and savings.
Crystal Xcelsius Dashboards / Balanced Scorecards development
(Operational, Strategic and Tactical Dashboards)
Best practices in data visualization for dashboarding
Crystal Vision Server installation and configuration
Rapid KPI dashboard modelling for presales demo scenarios that close the 7 figure deal!
Enterprise Software systems, EPM (Employee Performance Management) / CPM (Corporate Performance Management), CRM, Business Intelligence, Data Modelling / Data Warehousing, Dashboards development & data visualization, Blogging, Social Media, Technology Evangelism, Web 2.0 Cybersecurity and Digital Forensics
Dublin Area Microsoft Technology User Group (DAMTUG)
Microsoft Certified Technology Specialist (MCP/MCTS) - Windows Vista Client Configuration
Microsoft Certified IT Pro (MCITP) - Windows Vista Consumer Support
CompTIA A+ Certified PC Technician
CompTIA i-Net+ Certified Internet Specialist
ITAA I-ACERT Information Security Awareness
Working on ITIL v3 Foundations for IT Service Management!