Daragh O Brien

Daragh O Brien

Taoiseach (CEO/Owner) at Castlebridge Associates

Ireland

Current
  • Fellow at Irish Computer Society
  • Convenor at Information Quality Network

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2 more...

Past
  • Senior Project Manager, Process Compliance & Control at eircom Retail
  • Senior Project Manager, CRM Solutions at eircom Retail
  • Information Management Consultant at Government Pilot Project

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1 more...

Education
  • Dorset College
  • ICS Skills/Irish Computer Society
  • University College Dublin
Recommended
Daragh has 5 recommendations 5 people have recommended Daragh
Connections
153 connections
Industry
Information Services
Websites

Daragh O Brien’s Summary

Experience

* Experienced Project Manager in complex information management environments ranging from Single View of Customer to Compliance Control functions.
* Recognised thought leader in field of Information Quality Management, with numerous articles published in a variety of forums and experience presenting at and chairing Industry conferences world wide.
*Extensive experience working with virtual teams and 'remote' team members, through both 'day job' and voluntary association activities.

Goals
I am seeking a role (or roles) where my experience in the definition of strategies and execution of plans to measure and improve the quality of information in a sustained manner can be applied. As Information is a common asset across all industries, I will enjoy the challenge of applying my skills in non-Telco environments.

Daragh O Brien’s Specialties:

*Project Management
*Information Quality Analysis
* Strategic planning and design of measurement processes for Information Quality/Compliance
* Familiar with Open Source Content Management, CRM and Project management tools.
* Recognised thought leader in the field of Information Quality through publications and conference presentations.

Daragh O Brien’s Experience

  • Taoiseach (CEO/Owner)

    Castlebridge Associates

    (Information Services industry)

    August 2009 — Present (5 months)

  • Part-Time Lecturer

    Dublin City University

    (Educational Institution; 1001-5000 employees; Education Management industry)

    February 2007 — Present (2 years 11 months)

    I lecture on the European MSc in Business Informatics Programme in Dublin City University. The subject taught is Legal Regulation for Information Systems, which encompasses topics such as Sarbox, Basel II compliance, Data Protection and non-statutory liability for failures in Information Quality arising from failures in Information Systems and processes.

    I developed the Module Descriptor and syllabus for this course.

  • Director of Publicity

    International Association for Information & Data Quality

    (Non-Profit Organization Management industry)

    January 2006 — Present (4 years )

    I sit on the Board of Directors of the International Association for Information & Data Quality. My primary area of responsibilty is global PR and recruitment policies but I am involved in work teams relating to certification development, intellectual property protection and licencing and development of Community services on-line.

    I also help run the IQTrainwrecks.com website.

  • Fellow

    Irish Computer Society

    (Non-Profit Organization Management industry)

    2005 — Present (4 years )

    In 2008 I was made a Fellow of the Irish Computer Society in recognition of my contributions to the Society and to the Information Quality profession.

  • Convenor

    Information Quality Network

    (Non-Profit; 51-200 employees; Non-Profit Organization Management industry)

    February 2005 — Present (4 years 11 months)

    I chair the Information Quality Network, a collaboration between DCU, the IAIDQ and the Irish Computer Society to raise awareness of the impact of information non-quality and promote and develop best practices in this area.

  • Senior Project Manager, Process Compliance & Control

    eircom Retail

    (Privately Held; Telecommunications industry)

    June 2006 — June 2009 (3 years 1 month)

    Support Business Stakeholders in the design, implementation and operation of key controls to ensure Compliance obligations and manage Revenue Assurance risks.

    Developed a methodology for Process Control and Measurement based on Business Rules profiling which supports rapid identification of 'legacy' issues and enables effective Root Cause analysis.

    Co-ordinated cross-functional remediation efforts in parallel to Control development.

    Liaised with Process Improvement Manager to define an integrated methodology framework for Process and Information Quality improvement.

    Provided coaching and mentoring in Information Quality practices and approaches to team members and project stakeholders.

  • Senior Project Manager, CRM Solutions

    eircom Retail

    (Public Company; 5001-10,000 employees; Telecommunications industry)

    July 2002 — June 2006 (4 years )

    This was a Senior Project Manager role with responsiblity for Information Management/Single View Customer projects.

    I lead and delivered end to end strategic business and systems transformation projects in area of Information Management and Information Quality


    I lead the design of Enterprise Logical model and physical data models for enhanced Single View Customer as part of programme to enhance overall CRM architecture. Also lead the plan, design and build of the data migration and data quality improvement processes necessary to populate this model from multiple legacy source systems.

    Developed internal training courses in the area of Information Quality Management practices.

  • Information Management Consultant

    Government Pilot Project

    (Government Agency; 11-50 employees; Government Administration industry)

    August 2001 — August 2002 (1 year 1 month)

    Provided part-time consulting services to a pilot project for offender rehabilitation involving stakeholders from three governmental agencies.

    Performed analysis of their 'as-is' information architecture to determine suitability for driving reporting and management of programme clients, with reporting requirements from multiple categories of stakeholders.

    Produced report on the 'as-is' information architecture and worked with stakeholders to define a 'to-be' information and process architecture, logical and physical data models and work flows, including the development of a prototype client management database and detailed specification for further development by 3rd party developer.

    I also provided advice on data protection and data security implications in IT architecture and operational processes.

  • Project Manager, eircom Retail Transformation

    eircom Retail

    (Public Company; 5001-10,000 employees; Telecommunications industry)

    May 2000 — July 2002 (2 years 3 months)

    I lead project to design and implement Single View of Customer platform which integrated with multiple on-line and batch source systems.

    I had responsibility for the end to end management of the project. This included preliminary scoping and requirements management for interfaces to and from customer touch points (call centre and web) encompassing multiple systems platforms up to final system acceptance testing and post-deployment support.

    I was also heavily involved in assessing and identifying potential future improvements to the SVC platform and architeture in the areas of Information/Data Modelling, Information Processes and Information Quality.

Daragh O Brien’s Education

  • Dorset College

    FETAC Level 6 Train the Trainer 2009 — 2009

    Was awarded a Merit grade on Train the Trainer course for FETAC accreditation. Course delivered by Dorset College.

  • ICS Skills/Irish Computer Society

    Data Protection Certification , Data Protection Law and Practice , 2009 — 2009

    Achieved high marks in Data Protection Certification course developed by Irish Computer Society and ICS Skills.

  • University College Dublin

    BBLs , Commerce & Law (interfaculty degree) , 1994 — 1998

    Currently I am involved in curriculum development work with the School of Computing in Dublin City University

    Activities and Societies:
    L&H, Law Society, BBLS Society,Film Society, Aikido club, provided project management assistance to college society charity events

Additional Information

Daragh O Brien’s Websites:

Daragh O Brien’s Groups:

IAIDQ (International Association for Information & Data Quality),
DAMA, Irish Computer Society,
'IQ Network' - collaboration between IAIDQ and ICS in Ireland,
Irish Aikido Federation

  •    eOffice
  •    Telecom Professionals
  •    UCD Business Alumni
  •    Professional Speakers and Seminar Leaders
  •    The Data Quality Association
  •    IAIDQ Information/Data Quality Professional Open Community
  •    Enterprise Data Quality
  •    OpenCoffee Ireland
  •    Enterprise Risk Management Association
  •    StartupRepublic.com - The Startup Network
  •    Data Quality Pro.com
  •    Irish Computer Society Members
  •    UCD BBLS Class of 1994-98
  •    Lean Enterprise Ireland
  •    Data Quality Network
  •    Bridgestar Nonprofit Executive Director Network
  •    Bridgestar Nonprofit Board Members
  •    ICS Privacy Forum
  •    IAIDQ Members
  •    Data Matching
  •    IAIDQ Healthcare Information Quality CoP
  •    IAIDQ Information Quality in Electricity Generation & Supply
  •    IAIDQ Ireland Community of Practice
  •    IAIDQ British Isles (UK & Channel Islands) Community of Practice
  •    IAIDQ Insurance Information Quality Community

Daragh O Brien’s Honors:

Sit on Board of Directors of IAIDQ 2007 to 2009,
Invited guest speaker and conference chair Enterprise Data Management Conference Sydney 2005,
Runner-up in internal Business Entrepreneurship award in eircom 2005,
Winner of Data Quality Innovation Award at Informatica World 2006 (for an eircom project).

Daragh O Brien’s Contact Settings

Interested In:

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  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
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