Ciaran Jay
European IT Manager at Warner Chilcott
- Location
- Ireland
- Industry
- Pharmaceuticals
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Ciaran Jay's Overview
- Current
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- European IT Manager at Warner Chilcott
- Past
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- IT Infrastructure Manager at Creative Labs
- Senior Network Analyst at Creative Labs Europe
- Network Analyst at Creative Labs
- Network & PABX Technician at Creative Labs
- QA Test Engineer at Creative Labs
- Technical Support Advisor at Creative Labs
- Education
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- Trinity College, Dublin
- Institute of Technology Blanchardstown
- Riversdale College
-
Technical Training
- Recommendations
-
4 people have recommended Ciaran
- Connections
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291 connections
- Websites
Ciaran Jay's Summary
• An experienced people manager with an extensive background in global Network and Telecoms Infrastructure projects, Data Centre Operations and IT service provision.
• ITIL certified with 16 years experience in technology focused roles.
• Skilled in leading and building IT teams.
• Consistent track record of initiating and delivering cost effective IT solutions.
• Excellent business engagement, negotiation, project management and contract management skills.
• Organised and driven individual who strives to make a difference.
• Problem solver who is passionate about using technology to drive business forward.
Specialties
Strategic IT operations planning, data centre management and network implementations, contract negotiation, people management/development, international experience.
Ciaran Jay's Experience
European IT Manager
Warner Chilcott
Public Company; 1001-5000 employees; WCRX; Pharmaceuticals industry
July 2010 – Present (1 year 7 months)
Warner Chilcott is a leading specialty pharmaceutical company currently focused on the gastroenterology, women's healthcare, dermatology and urology segments of the North American and Western European pharmaceuticals markets. Headquartered in Dublin, Ireland, Warner Chilcott has employees in 12 countries in North America and Western Europe.
- Oversee delivery of operational IT services and support to a network of European sites.
- Direct / functional responsibility for a dispersed group of IT managers and technicians.
IT Infrastructure Manager
Creative Labs
Privately Held; 1001-5000 employees; Computer Hardware industry
October 2006 – February 2010 (3 years 5 months)
Management of European network, communications and desktop support functions, specifically:
- Management of distributed network, voice, server and desktop support staff.
- Service Desk management and monitoring.
- Hiring, development and performance management of staff.
- Ensuring correct operation of networks and systems across Europe (600 users).
- Oversight of highly available 60-server data centre, physical and virtual servers.
- Contract and vendor management across multiple disciplines.
- Annual IT budget preparation and management.
- Service level management, transition planning and change management.
- Business Continuity / Disaster Recovery planning and management.
- Sarbanes-Oxley (SOX), COBIT, ITIL and PCI-DSS frameworks.
- IT security and policy management.
Senior Network Analyst
Creative Labs Europe
Privately Held; 1001-5000 employees; Computer Hardware industry
April 2000 – October 2006 (6 years 7 months)
- Administer European and corporate network infrastructure.
- Cisco router implementation and management.
- Cisco PIX firewalls, VPN, Intrusion Detection Systems, penetration testing.
- Traffic management and shaping, MPLS.
- IBM, HP, Dell server and storage implementation.
- Ensure 24x7 availability of customer facing systems in data centre.
- Implement and support Microsoft Active Directory Services, Windows 2000/2003 Server.
Network Analyst
Creative Labs
Privately Held; 1001-5000 employees; Computer Hardware industry
June 1998 – April 2000 (1 year 11 months)
- Responsible for the operation and integrity of European servers and networks.
- Data backup solutions, anti-virus, web / SQL / FTP / mail servers
Network & PABX Technician
Creative Labs
Privately Held; 1001-5000 employees; Computer Hardware industry
January 1998 – June 1998 (6 months)
QA Test Engineer
Creative Labs
Privately Held; 1001-5000 employees; Computer Hardware industry
January 1997 – January 1998 (1 year 1 month)
Technical Support Advisor
Creative Labs
Privately Held; 1001-5000 employees; Computer Hardware industry
March 1995 – January 1997 (1 year 11 months)
Ciaran Jay's Education
Trinity College, Dublin
MBA, Master in Business Administration
2011 – 2013 (expected)
Institute of Technology Blanchardstown
Higher Diploma, Science in Computing
2009 – 2011
First class honours
Riversdale College
Cert, Computer Aided Engineering and Design
1992 – 1993
Technical Training
ITIL V3 Service Management Essentials, VMware Infrastructure 3: Install and Configure, Building Scalable Cisco Internetworks (BSCI), Cisco PIX Firewall Advanced, Interconnecting Cisco Network Devices (ICND), Internet Security Management, Extreme Hacking, Windows NT Core Technologies, Microsoft SQL Server System Administration, Microsoft Active Directory Services, Novell NetWare 5.0 System Administration.
Ciaran Jay's Additional Information
- Websites:
- Groups and Associations:
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Contact Ciaran for:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
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